Sales Coordinator/Customer Service

Alberdingk Boley   Greensboro, NC   Full-time     Sales
Posted on July 21, 2021

 

SUMMARY OF FUNCTIONS: Dual functional role with sales support / marketing and customer service support.

Major responsibilities and duties:

·         Multi-purpose position responsible for sales support/marketing/customer service; placing and monitoring advertising; trade show schedules; sales statistics / CRM; customer service role for order entry.

·         In customer service role, enter orders, assure proper paperwork & documentation accompanies all orders (C/A’s, commercial invoices, NAFTA certificates, etc.). All customer requirements are met primarily according to a bank of assigned customers.

·         Serve as backup for all customer service duties in the absence of a customer service rep.

·         Preparation of PowerPoint and Excel presentations for sales reports.

·         Plannings trade show attendance, expenses, and presentation. 

·         Manage membership in trade associations.

·         Market and customer communications of new products and services.

·         Newsletter content.

·         Maintain web page with updates according to direction from German parent

·         Trade journal publications and advertisements according to the approved budget.

·         Assist in creating technical/promotional literature.

·         Update technical and promotional literature as directed.

·         Willing to assist in any administrative support duties as assigned by ABI Management.

·         Work with vendors on promotional material and printing of business cards.

 

EDUCATION REQUIREMENTS:

Level - B.S. degree, experience preferred

 

EXPERIENCE AND EXPERTISE SKILLS/KNOWLEDGE:

 

Professional Qualification: knowledge, skills, abilities, attributes

§  High level of self-motivation, self-direction and self- discipline

§  Strong organizational skills

§  Market knowledge

§  Excellent written and verbal communication skills

§  Willingness to travel overnight

§  Strong interpersonal skills

§  Experience with CRM, ERP Systems, Microsoft Office and other software packages are beneficial

 

 


Alberdingk Boley

6008 West Gate City
Greensboro , NC
http://www.alberdingkusa.com/