Assistant, Administrative, Executive, Senior Vice President of Instruction

Guilford Technical Community College   Jamestown, NC   Full-time     Administration / Clerical
Posted on September 1, 2021
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The executive administrative assistant provides administrative support of a highly complex and confidential nature to the Senior Vice President of Instruction. This person works under limited supervision and must exercise initiative and independent judgment in setting priorities and carrying out all assignments. This individual must be able to work effectively with individuals at all levels within the college and also serve as liaison with a wide variety of groups outside the college: students, parents, business and community leaders, board members, elected officials, college presidents and system leadership. These contacts require tact, discretion, diplomacy, and maturity. Excellent public relations skills are a must and projection of a positive image for GTCC is required at all times. A sense of cooperation, cohesiveness, and teamwork needs to be fostered to allow the office of the Senior Vice President of Instruction to run effectively on a day-to-day basis.
•Serve as the primary support personnel to the executive. •Coordinate the executive’s schedule including internal and external obligations, including coordination and prioritization of the executive’s daily appointments and business obligations. •Arrange meetings and conferences: help prepare agendas, record minutes, handle communications, travel arrangements, and the processing of related functions and documents. •Call processing: The person in this position should be able to successfully resolve incoming inquiries or refer incoming calls to the respective employee or department while ensuring that appropriate calls are referred to the Senior Vice President of Instruction. •Monitor deadlines, status of documentation, scheduled activities, or other issues requiring timely action/response and ensures follow through. Tracks progress of projects and utilizes effective workflow systems to increase efficiency and effectiveness. •Research and source information to assist the Senior Vice President of Instruction with specific projects. •Provide administrative support to the Senior Vice President of Instruction relative to internal and external committee appointments. Duties include scheduling meetings, preparing agendas, documenting minutes, and preparing exhibits •Coordinate college meetings, receptions, and events in support of Office of Instruction initiatives •Assist in the hiring processes for the Instructional Division by coordinating interview meetings/documents. •Prepare new hire and separation documents, as well as prepare payroll and manage leave requests for Instructional staff. •Conserve executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. •File and retrieve documents and reference materials. •Support, and be a resource for, regional accreditation processes and correspondence. •Provide exemplary customer service in person, over the phone and via email. Treat customers with courtesy and respect, showing concern for their needs, and investigate and resolve concerns promptly. •Help interpret, and be a resource for, policy for students, parents, and faculty/staff. •Maintain confidentiality of information. •Maintain budget records: recommend expenditure requests, monitor expenditures to ensure compliance with approved budget, recommend and process budget transfers. Assist in developing draft budget proposals as necessary. •Perform purchasing functions: research availability and pricing, assist in developing bid proposals, complete requisitions/contracts and process invoices for approval. •Design, prepare, and proof read reports and/or presentation materials for the Senior Vice President of Instruction. •Help coordinate planning unit activities and timely completion of planning process/documents. •Ensure all documents that require a signature are promptly signed and returned to appropriate recipients. •Provide training and mentoring to administrative assistants as needed. •Demonstrate and model the college’s employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork. •Perform all other duties as assigned. Additional Duties and Responsibilities: •Serve on college committees and focus groups •Develop forms for college wide use •Perform all duties as assigned by supervisor
Difficult Challenges Contacts Education Required
•Associates Degree in Business Administration, Office Management or related field from a regionally accredited post-secondary institution.
Education Preferred
•Bachelor’s Degree in Business Administration, Office Management or related field from a regionally accredited post-secondary institution.
Experience Required
•Five years of recent progressively responsible experience providing administrative support to a manager or executive, including evidence of experience in the following areas: -Thorough knowledge of office practices, procedures and equipment to include, basic accounting practices to track budget and expenditures -Proficiency in Microsoft Office products and have experience using word processing, developing spreadsheets, developing presentations, and using database software applications
Experience Preferred
•More than 5 years of recent progressively responsible experience providing administrative support to a manager or executive •Experience in an academic setting •Recent experience with an enterprise student information system (e.g., Colleague) •Possess an intermediate knowledge of database programs (e.g., Access)
KSA Required
•Ability to create, correct and format documents and communications. Work experience with word processing, database software, spreadsheets, presentation and communications software. Willingness to be continually updated in these skills. •Ability to work independently with limited supervision. •Demonstrate initiative in upgrading skills with professional development opportunities. •Ability to handle paperwork and confidential information with discretion and sensitivity. •Exceptional organizational skills and deadline management with the ability to prioritize projects and tasks. •Ability to work efficiently and calmly under pressure. •Strong verbal skills and personable manner in dealing with the public in person and on the phone. •Ability to compose correspondence with correct punctuation and grammar. •Strong proof reading skills. •Ability to communicate effectively both orally and in written form. •Punctuality and flexibility in time management. •Neat, professional appearance and attire. •Proficient computer skills. •Accuracy and attention to detail is a must. •Ability to organize and maintain files for ready access. •Must be willing to work flexible schedules as needed. Will be in constant contact with public at all times.
KSA Preferred Department/Job Specific Requirements
•Managing and maintaining an executive’s complex schedule •Provide leadership to all area administrative assistants to ensure consistency in service.
Physical Demands
•Ability to sit for extended periods of time, stand, climb, lift and carry objects weighing up to 30 lbs., pulling/pushing, stooping, and walking.
Posting Type Staff