Dean, Campus

Guilford Technical Community College   Jamestown, NC   Full-time     Education
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Posted on July 7, 2021

The Campus Dean is responsible for the overall administration and operation of the Greensboro, High Point, and Aviation Campus facilities. Responsibilities include but are not limited to: fostering and implementing a vision which contributes to a supportive campus community that promotes the well-being of students; ensuring diversity and inclusion are advanced across all services provided to and for students; directing campus operations and facilities; directing student discipline and deportment; ensuring campus safety and security; serving as an advocate for physical, employee and student needs; and serving as an ambassador of the college to the community. While based at one of the college’s campuses, the Campus Dean is required to have extensive collaborative and cooperative relationships with academic and student services personnel across the institution to contribute to the efforts in educating, serving, and retaining students.  This position ensures that all student programming aligns with the mission and educational goals of the college; establishes and implements policies and procedures as they relate to student events and activities; works closely with staff and students to develop and implement a wide array of opportunities to support student learning; promotes the development of student leaders; and creates an environment which enhances student engagement.  The position requires periodic evening and weekend availability to oversee campus activities. The Campus Dean serves on College committees as assigned and reports to the Vice President of Student Services and works collaboratively with other members of the college community to advance the college’s vision, mission, core values, and strategic goals.  
  •  Direct campus operations by supervising, guiding and providing direction to direct and indirect campus personnel; coordinating training and professional development; communicating to internal and external parties; ensuring compliance of GTCC Management Manual policies and procedures; serving on the Risk Management / Health & Safety Committee and the Threat Assessment Team as needed; and coordinating with Early Middle College management and other external agencies as required.    
  •  Direct campus facilities by coordinating with Maintenance, Grounds and Housekeeping Departments to ensure that the campuses are properly maintained; managing campus’s space utilization; coordinating program and office moves; and managing campus electronic and directional signage.
  •  Direct campus discipline by serving as Campus Student Conduct Officer and directing student discipline and the deportment process in coordination with the Office of Student Conduct and Community Standards. Duties include investigation and documentation of cases, participating in hearings and appeals, ensuring student compliance with sanctions and/or outlined requirements to return to the college in good standing, ensuring compliance with Clery Act and Title IX, and coordinating disciplinary issues with Early Middle College management as appropriate. Direct campus personnel disciplinary issues/complaints by investigating and documenting cases, coordinating with Human Resources and direct supervisors, and ensuring that proper college policies and procedures are followed. 
  •  Engage a diverse student body and staff in fostering a welcoming, supportive, and inclusive environment that promotes connection to campus life, while maintaining high levels of customer service for students and campus partners.  Enhance opportunities for students to participate fully in the college experience by providing information, services, events, programs, and involvement opportunities that facilitate responsible life choices and promote self and community awareness. Serve as an advocate for students and help lead efforts to provide a college-wide climate that advances student success, personal development and collaborative student learning experiences.  Responsible for programs and activities that support the educational experience and enhance student life and engagement on campus.
  •  Facilitate campus safety and security by coordinating safety training exercises with Campus Police Department and Risk Manager; assigning and managing responsibilities for Greensboro, High Point, and Aviation Campus building captains; serving on the Risk Management / Health & Safety Committee and the Threat Assessment Team as needed; ensuring campus compliance with Clery Act and Title IX; and attaining appropriate NIMS Certifications.
  • Monitor compliance by all persons on campus with college policies and procedures and with good business practices.  Provide feedback to college leadership regarding any matters of concern regarding remote campus operations.
  •  Serve as an advocate for the remote campuses by procuring needed resources to support physical, employee and student needs and supporting student activities to promote student retention.
  •  Serve as an ambassador to the community by recruiting and advocating for GTCC programs, conducting presentations across the community to promote the college and connecting the college to the community at large.
Difficult Challenges
  • Resolving conflict between parties including students, faculty, and staff. Coordinating serious issues with Campus Police, Director of Student Conduct and Community Standards, Vice-President of Student Services, Titan Link, and others as required by existing policies and procedures.
  • Handling disgruntled students and employees. Handling public complaints.
  • Developing and implementing new procedures and/or processes.
  • Analyzing and advocating for campus personnel and facility needs. Managing departmental budget. 
  • Using critical-thinking skills to solve complex problems.
  • Working in a complex and hectic environment while managing multiple priorities with tight deadlines.
  • Making public appearances or providing information to the public via TV, radio, newspaper or formal presentations.
  • Managing personnel challenges including improvement plans, probations, and termination. 
  • Directing a variety of campus personnel and managing workflows where no direct reporting relationship exists. 
  • Identifying and analyzing campus safety and security concerns. Coordinating improvements with Risk Manager, Manager of Business Continuity and Emergency Preparedness, the Risk Management / Health & Safety Committee, Campus Police and college leadership. 
  • Monitoring compliance of college policies and procedures; addressing and resolving non-compliance issues as they arise. 
  • Daily: students and prospective students; faculty, academic deans, department heads, and coordinators; direct reports and other staff; and campus police
  • Several times a week: Adult Education staff, including Director and Dean; and Chief Student Conduct Officer
  • Weekly: VP, Student Services, Directors and other staff within Student Services division, Grounds, Maintenance, and HVAC personnel; Director of Academic Advising or designate; Chief Human Resources Officer or designate, Chief Information Officer or designate; VP of Workforce and Continuing Education or designate; AVP Business and Finance/CFO or designate; President’s Office staff; Early Middle College Principals or designate
  • Monthly: AVP, Marketing, Communications and the GTCC Foundation; SVP of Instruction or designate  
Education Required
  • Master’s Degree in Educational Administration, Student Personnel Administration or a related field from a regionally accredited college or university 
  • Attain and maintain appropriate NIMS certifications
Education Preferred
  • Doctorate in Educational Administration, Student Personnel Administration or a related field from a regionally accredited college or university

Experience Required
  • Progressively responsible experience in administration and supervision in higher education
Experience Preferred
  • Student Services experience 
KSA Required
  • Demonstrated knowledge of contemporary theories and practices affecting student development and academic programming.
  • Demonstrated understanding of and commitment to the community college philosophy and student development.
  • Excellent oral and written communication skills.
  • Strong personnel management skills including crisis, mediation and conflict resolution. 
  • Ability to interpret and apply college policies and procedures; ability to resolve issues, resulting in mutual respect and tolerance for varying points of view.
  • Knowledge of and ability to utilize administrative applications of information technology.
  • Demonstrated skill in managing budgets, equipment, and other institutional resources.
  • The ability to organize and plan effectively.
  • The ability to manage direct and indirect reports in a complex and dynamic work environment.
KSA Preferred Department/Job Specific Requirements
  • Safety and Security
  1. Manage major student events and programs.
  2. In consultation with Campus Police, oversee the following campus areas providing communications to the campus community as appropriate:
        §  Parking
        §  Access control issues
        §  Safety enhancements
        §  Power outages

  • Student Issues
  1. Resolve or refer student conflicts as appropriate.
  2. Consult with students in academic and disciplinary matters; assess at-risk students for additional intervention by the appropriate personnel. 
  • Employee Issues (Supervisor)
  1. Select, train, motivate and evaluate administrative staff, establish and monitor employee performance objectives, and present employee performance reviews.
  2. Support the continuous professional development of staff through attendance at conferences, online opportunities, and at key off-campus meetings to share information about promising practices, compliance issues, and policies and rules.
  • Emergency and Crisis Management
  1. In consultation with the Director of Public Safety assist in handling campus emergencies to include student and staff crises and emergencies.
  • Forms, Approvals and Processes
  1. Maintain appropriate records and correspondence relating to the Dean’s office.
  2. Evaluate processes and make recommendations for efficiency.
  3. Maintain various computer-based systems for activity tracking and assessment as appropriate.
  • Community Responsibility
  1. Advocate for GTCC programs with groups and organizations in the community.
  2. Develop relationships with Guilford County Schools and other local high schools, community service agencies, business, educational and governmental organizations as needed to respond to student needs.
  • Budgeting
  1. Document, track, and report on departmental expenditures and appropriate fiscal resource management. Make budget recommendations to the Vice President based on departmental goals and anticipated areas of growth or change.
  • Campus Morale
  1. Employ best practices to develop a strong sense of teamwork, equity, and investment in the college’s mission.
  2. Develop strong relationships with students, staff, and faculty; promote availability and visibility to the student body via active participation and presence on campus and attendance/involvement in campus programs and events as appropriate. 
  3. Generate enthusiastic and active faculty/staff support for student activities, programs and initiatives.
  • Planning and Assessment
  1. Develop strategic plans, goals, and recommendations for advising activities, programs, and services.
  2. Compile and analyze data related to student participation and program evaluation; develop organization work processes that facilitate attaining established program goals and objectives
  • Work is normally performed in a typical interior/office work environment.

  • Incumbent must be able to perform duties which require standing, bending, stooping, lifting/carrying 20 pounds.

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter: 
 ·         Ethics
 ·         Safety/Shooter on Campus
 ·         Personal Information Protection Training (PIP)
 ·         Anti-Discrimination/Harassment & Title IX
 ·         Other training may be required as determined applicable. 
Physical Demands
  • Work requires mostly sitting with some walking or standing.
  • Work requires carrying objects or loads of 20 pounds or less.
  • Rare (less than 15%) exposure to hazardous chemicals, filth, fumes, adverse weather, or personal health and safety risks.
Posting Type Staff