Technician, I, Senior, Accounting

Guilford Technical Community College   Jamestown, NC   Full-time     Accounting
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Posted on July 12, 2021
The person in this position is responsible for accounts receivable, processing financial aid, sponsor billings, collection of outstanding debts, and preparation of the college’s bank deposits. Responsibilities include all aspects of student accounts receivable, balancing daily transactions, maintaining records for miscellaneous receivables, and assisting with monitoring and maintaining the integrity and accuracy of the accounts receivable system through problem resolution.
• Maintain accounts receivable subsidiary ledgers and reconcile to the general ledger control accounts. 
• Review curriculum and non-curriculum sponsor authorizations. Set-up sponsors based on approved documentation. 
• Prepare billings and correspondence related to accounts receivable. 
• Coordinate the transmittal of financial aid awards and reversals with FA staff. Post financial aid awards to student A/R files. Review, audit, and process A/R vouchers for financial aid disbursements. 
• Investigate and resolve problems with accounts receivable transactions, including disputed delinquent account balances. Correct errors including misapplied payments, problems with financial aid, and sponsor billing. 
• Review status of delinquent sponsor accounts and initiate appropriate collection efforts according to established procedures. 
• Contact sponsors when the amount due is not paid. 
• Evaluate bad debt accounts, establish payment plans, and maintain proper follow up activity. 
• Monitor and maintain repayment schedules to assure timely payments. 
• Maintain accurate and organized central accounts receivable files. 
• Reconcile sponsor payments and follow up to resolve discrepancies. 
• Reconcile and resolve problems with financial aid billings to the Foundation. 
• Coordinate the collection activity for delinquent student accounts including submission to the collection agency. 
• Generate and distribute weekly financial aid reports . 
• Serve as liaison for proprietary operations such as the bookstore in maintaining non-student receivables, billing, and receipting miscellaneous income for the college. 
• Process and coordinate the financial aid reversals and Return to Title IV workflow. 
• Answer telephones and assist GTCC personnel, students and the general public with questions and inquiries. 
• Actively participate in college-wide registration activities. 
• Reconcile and prepare bank deposits and ensure compliance with daily banking laws. 
• Serve as backup cashier when needed. 
• Verify YMCA bills. 
• Transmit accounts to the State Debt Set Off for collection. 
• Assist with special projects as requested. 
• Perform all duties as assigned by supervisor. 
• Demonstrate and model the College’s employability skills: adaptability, communication, information processing, problem solving, responsibility and teamwork.
Difficult Challenges
• Ability to accurately read accounts receivable files to answer questions and resolve problems 
• Ability to balance and reconcile the financial aid posting process when changes are constantly occurring on accounts receivable files 
• System constraints with processing sponsor bills and running reports
• Daily: Students regarding account balances, financial aid, sponsorships, payment plans, general questions regarding registration 
• Daily: Financial Aid staff regarding student account balances, financial aid transmission 
• Several times a week: Sponsors regarding account balances, sponsor bills 
• Several times a week: Bookstore staff regarding bookstore invoices and sponsor bills/financial aid students 
• Several times a week: Business Office staff regarding check requests for students, Return to Title IV process, fund transfers (Due to/Due from), clearing accounts
Education Required
• Associate Degree in accounting, business or related field from a regionally accredited college or university required.
Education Preferred
• Bachelor’s degree from a regionally accredited college or university preferred.
Experience Required
• Minimum of 3 years general office experience including accounts receivable, collections, and/or cashiering. 
• Experience with various network applications: Excel, Word, Email, and Windows-based programs.
Experience Preferred
• Experience with Ellucian Colleague software. 
• Experience with accounts receivable, collections, and/or cashiering in a higher education environment. 
• Experience with financial aid processing in a higher education environment.
KSA Required
• Knowledge of manual and automated accounting systems. 
• Ability to evaluate existing procedures and processes affecting assigned area of responsibility and recommend revisions. 
• Analytical and problem-solving skills. 
• Ability to perform a volume of numerically detailed work with speed and accuracy. 
• Ability to work independently with limited direct supervision. 
• Ability to understand and interpret computerized registration files and reports. 
• Ability to work within and in support of a team environment. 
• Ability to display high levels of integrity and maintain confidentiality of student records. 
• Ability to establish and maintain effective working relationships with coworkers, faculty/staff, administration, and the general public. 
• Ability to multi-task, to remain professional, and to maintain effectiveness under pressure. 
• Ability to exercise good judgment in making decisions and identifying alternative courses of action with limited supervision. 
• Ability to keep detailed records in an organized manner and to maintain appropriate level of documentation for audit reviews. 
• Ability to display high levels of confidence, accuracy, and trustworthiness in processing large volumes of monies/negotiable instruments while securing student information and appropriate endorsement. 
• Ability to provide positive customer service by exercising good interpersonal skills such as tact, diplomacy, and professionalism while remaining sensitive to the customer’s needs. 
• Strong communication skills, both oral and written. 
• Strong organizational skills. 
• Must present a neat and professional appearance, with the ability to meet and serve customers pleasantly and effectively in person and by telephone.
KSA Preferred
• Comprehensive knowledge of college policies and procedures, as well as applicable governmental regulations.
Department/Job Specific Requirements
• Acceptable credit check and background check required. 
• Complete other required employee training as needed. 
• Travel to remote campuses as needed. 
• Adhere to time and attendance policies. 
• Overtime and evening hours are required during all registration periods and when necessary to meet deadlines. 
The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter: 
• Ethics 
• Safety/Shooter on Campus 
• Personal Information Protection Training (PIP
• Anti-Discrimination/Harassment & Title IX 
• Other training may be required as determined applicable.
Physical Demands
Physical Activity: Primarily sitting 
 Environmental Hazard(s): < 15% 
 Lifting: <= 20 lbs
Posting Type Staff