Care Coordinator- Emergency Room, PRN, Variable

North Mississippi Medical Center   Tupelo, MS   Full-time     Nursing
Posted on January 21, 2022
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Coordinates:
  • Effectively and efficently coordinates care to patients by comitoring and evaluating interdisciplinary care
Orients/Educates:
  • Orients and educates patients/family members/vistors to the Emergency Room, policies, and procedures.
Customer Service/Customer Relations:
  • Greeets individuals in a positive and caring manner
  • Effectively and efficiently relay the needs and concerns of patient's famiy members/vistors to staff.
  • Provides emotional support to family members as needed
  • Receives requists and provides information to patient/family member as requested
  • Assists in the resolutions of patient/family member issues/problems
Communication:
  • Promotes effective communication amongst care team, treating clinicians, patients, family members, etc.
Liaison:
  • Serves as a liaison between patient care personnel and patients/families/visitors to ensure effective communication/interaction
Inventory:
  • Assesses and maintains waiting room supplies in a cost-effective manner
  • Complies with budgetary guidelines
Regulation:
  • Adheres to NMHS/NMMC Policies/Procedures/Guidelines
  • Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues
Job Knowledge
  • High School Diploma or equivalent, required; Associates Degree, preferred
  • Minimum of 2 years experience in a clinical setting; required
  • Proficient computer skills (i.e. Microsoft Word and Microsoft Excel); required
  • Demonstrated decision-making and problem-solving skills; required
  • Excellent organizational and communication (written and verbal) skills; required
  • Excellent human relations skills; required
  • Excellent interpersonal skills; requiredWorking knowledge of the development of adolescent, pediatric, adult, and geriatric patients; required

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