Patient Financial Services Supvs/UKHC

University of Kentucky   Lexington, KY   Full-time     Administration / Clerical
Posted on April 25, 2024
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Posting Details

Posting Details

Job Title

Patient Financial Services Supvs/UKHC

Requisition Number

RE43893

Working Title

Enterprise Specialty Billing Supervisor

Department Name

H4014:Patient Accounts

Work Location

Lexington, KY

Grade Level

09

Salary Range

$43,680-71,323/year

Type of Position

Staff

Position Time Status

Full-Time

Required Education

BA

Click here for more information about equivalencies:

https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

1 yr

Required License/Registration/Certification

None

Physical Requirements

The essential job functions of this position require you to: maintain confidentiality; prioritize and manage work effectively; provide exceptional customer service and positively represent UK Healthcare; ensure work is detailed, accurate and completed in a timely manner; perform work in a sedentary position; interact with individuals from various levels throughout the Enterprise and work successfully in a team as well as independently.

Shift

Primarily Monday through Friday; 8:00am – 5:00pm

Job Summary

The Enterprise Specialty Billing Supervisor will be responsible for supervising the daily operations of the Research and Specialty staff for billing and follow-up. This will be completed by providing workflow management, assessing organizational structure, processes and tools, and work productivity and standards. This position will work with the manager to establish goals and objectives for the Research and Specialty staff, serve as a communication liaison for clinical department leadership, and promote Patient Financial Services initiatives for both Physician and Hospital Billing Offices. The Supervisor will also manage staffing needs by interviewing and selecting best-fit candidates; complete time-keeping functions; lead through appropriate training, coaching, and corrective action; and serve as the next level of escalation for Research and Specialty staff and other departmental contacts.

This is a remote position.

Skills / Knowledge / Abilities

The ideal candidate will possess experience with billing; collections; managed care contracts; insurance verification programs; have knowledge of Revenue Cycle process; have the ability to analyze and interpret payer contracts; knowledge of medical, financial, and contractual terminology; knowledge of claim audits; knowledge of ICD, HCPCS, and CPT coding; be customer service oriented; possess in-depth HIPAA knowledge; have the ability to lead and direct others toward goal setting and attainment, taking into account divergent demands while managing scope and timelines; be well organized with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal); solid time management, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position; and a thorough understanding of resource and employee management. A high level of respect for confidentiality is a must.

Does this position have supervisory responsibilities?

Yes

Preferred Education/Experience

Bachelor's degree and 3 years of accounting, health insurance, managed care contracts, and medical claims. Previous experience working in a healthcare revenue cycle operation highly preferred.

Deadline to Apply

05/01/2024

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).
  1. * How many years of paid work experience do you have with client billing?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years, up through 10 years
    • More than 10 years
  2. * How many years of paid work experience do you have with medical inpatient/outpatient specialty billing compliance and follow-up procedures?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  3. * How many years of paid work experience do you have with staff supervision?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * Describe your supervisory experience. Include the number of employees whom you have supervised and the level of supervision you provided (i.e. hiring, discipline, training, delegation, performance management, etc.).

    (Open Ended Question)
  5. * University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.

    (Open Ended Question)
  6. * University of Kentucky HealthCare seeks to attract, develop and retain highly skilled and competent employees, to provide the best experience for every patient, every time. If selected for a position, do you agree to abide by the UK HealthCare Values of diversity, innovation, respect, compassion, and teamwork?
    • Yes
    • No
  7. * Where did you first see this position advertised other than on UK's online employment system?
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Diverseeducation.com (Diverse Issues in Higher Education)
    • Latinosinhighered.com
    • HospitalCareers.com
    • Indeed.com
    • LinkedIn.com
    • Higher Education Recruitment Consortium (hercjobs.org)
    • A Colleague, Friend and/or Family Member
    • Careerbuilder.com
    • UK Job Fair
    • None of the Above
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents