Development Officer
University of Utah
Salt Lake City, UT
Full-time
Education
Posted on May 8, 2024
Announcement
Details
Open Date
05/07/2024
Requisition Number
PRN38484B
Job Title
Development Officer
Working Title
Co-Manager of Donor Services – Radio
Job Grade
E
FLSA Code
Administrative
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
President
Department
00335 - KUER
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$59,000 - $64,000 D.O.E.
Close Date
Open Until Filled
Yes
Job Summary
KUER seeks a creative fundraising professional and team-oriented leader to help the station continue to grow its successful recurring and annual donor program. Duties will include managing a dynamic staff, developing engaged stewardship communications, maintaining a high level of donor renewal and gift growth, and participating with a professional public media development team. Key priorities include developing effective long-term, data-driven strategies for donor retention and stewardship activities.
KUER's work is driven by its public service mission: to enhance the lives of its audiences with a blend of news, information and entertainment in an unbiased, non-commercial context and create an ongoing source of service and support vital to community organizations. KUER is dedicated to serving the entire Utah community and upholding core values of innovation, inclusion, education, independence and integrity.
The ideal candidate should align with the core values of KUER and possess an understanding of the diverse perspectives and experiences within our community, enhancing mutual understanding and collaboration.
Responsibilities
Bachelor's degree in Marketing, Communications, Business, related field, or equivalency (one year of education can be substituted for two years of related work experience); three years of fund-raising experience which includes direct solicitation of contributions, volunteer leadership support, written and verbal presentations, and strategy and market development are required. Demonstrated human relations and effective communication skills required. Experience in grant or proposal writing and a background working with local print and electronic media is preferred. Demonstrated negotiating skills are also preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Required Documents
Details
Open Date
05/07/2024
Requisition Number
PRN38484B
Job Title
Development Officer
Working Title
Co-Manager of Donor Services – Radio
Job Grade
E
FLSA Code
Administrative
Patient Sensitive Job Code?
No
Standard Hours per Week
40
Full Time or Part Time?
Full Time
Shift
Day
Work Schedule Summary
- Position is a hybrid role, with a minimum of 2-3 days of in-office work required.
- Work schedule is usually M-F, 9a-5p, with some evening and weekend hours as needed.
President
Department
00335 - KUER
Location
Campus
City
Salt Lake City, UT
Type of Recruitment
External Posting
Pay Rate Range
$59,000 - $64,000 D.O.E.
Close Date
Open Until Filled
Yes
Job Summary
KUER seeks a creative fundraising professional and team-oriented leader to help the station continue to grow its successful recurring and annual donor program. Duties will include managing a dynamic staff, developing engaged stewardship communications, maintaining a high level of donor renewal and gift growth, and participating with a professional public media development team. Key priorities include developing effective long-term, data-driven strategies for donor retention and stewardship activities.
KUER's work is driven by its public service mission: to enhance the lives of its audiences with a blend of news, information and entertainment in an unbiased, non-commercial context and create an ongoing source of service and support vital to community organizations. KUER is dedicated to serving the entire Utah community and upholding core values of innovation, inclusion, education, independence and integrity.
The ideal candidate should align with the core values of KUER and possess an understanding of the diverse perspectives and experiences within our community, enhancing mutual understanding and collaboration.
Responsibilities
- Management of the KUER donor-services staff on data entry, gift processing, and donor services, with a commitment to data integrity and customer service and revenue generation. Supervisory duties include hiring, training, evaluating and managing work schedules to cover work load, setting clear expectations and providing feedback for employees.
- Oversee individual gift processing and approval (membership through major donors).
- Ensure proper acknowledgments for individual gifts are completed in a timely manner, including general one-time, sustainer, vehicle donations, and IRA / DAF gifts.
- Oversee benefit and premium fulfillment with membership team.
- Assist in the planning, managing and execution of donor renewal, add gift and upgrade campaigns, and oversee the payment recapture program through print, phone and digital channels. Coordinate with Data Manager for donor lists, vendors for services and Director of Membership on planning and budgeting. May create, edit, proof and manage required copy and artwork.
- Manage and execute donor-driven events (Mug Stops, Sustainer related events, etc.).
- Work with the Director of Membership and Data Manager to execute the annual tax receipts to individual donors.
- Work with the Acquisition Fundraising and Data Systems staff to develop and maintain a donor services lead generation model for inbound communications (calls, emails).
- Provide complete stewardship for Membership (up to $499) and Social Network ($500 to $1,199) sustainers and annual donors. Coordinate with the Communication and Donor Acquisition teams on communication deployment through digital, web, and print.
- Work with the Director of Membership and Director of Development to assess and identify Social Network donors for prospecting by the Major Donor team.
- Assist in the planning and execution of on-air pledge drives including producing of assigned on-air pledge breaks.
- May oversee or assist with the coordination of volunteers to support membership and station related event activities.
- Work with Data Managers to ensure Payment Card Industry (PCI) Compliance with donor data and transactions. Ensure appropriate staff is completing annual PCI Compliance review, as well as database and data-privacy trainings.
- Work with accounting teams and University of Utah Advancement gift processing teams to ensure proper gift processing procedures are followed.
- Manage specific department area budget and provide revenue and expense projections.
- Position may work in partnership with the Membership Manager of PBS Utah to understand the PBS Utah based Unite database and TV membership processes. May provide supervisory coverage with the PBS donor services team. The PBS Utah Membership Manager may also learn the Allegiance database and TV processes in order to provide supervisory coverage to the KUER donor services team.
- Act as a station representative within the community.
Bachelor's degree in Marketing, Communications, Business, related field, or equivalency (one year of education can be substituted for two years of related work experience); three years of fund-raising experience which includes direct solicitation of contributions, volunteer leadership support, written and verbal presentations, and strategy and market development are required. Demonstrated human relations and effective communication skills required. Experience in grant or proposal writing and a background working with local print and electronic media is preferred. Demonstrated negotiating skills are also preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
- 3-5 years of experience managing an annual fund or membership program
- Experience with digital fundraising, email marketing, direct mail, on-air fundraising
- Experience with maintaining donor stewardship
- Demonstrated communication skills; ability to build trust and understand various perspectives within their team and the community.
- Ability to write and speak fluently in a second language is advantageous.
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
- Yes
- No
- * How many years of direct fundraising experience do you have?
- Less than 1 year
- 1 year or more, but less than 3 years
- 3 year or more, but less than 5 years
- 5 year or more, but less than 8 years
- 8 years or more
- * How did you hear about this position? Please specify the name of the job board, community, education, government agency, search engine, etc. used to find out about this position.
(Open Ended Question) - * How did you hear about this position?
- University of Utah Web Page
- Internet: search engine, online job board, etc
- University of Utah employee referral
- Career Services/Campus Job Fair
- Community/Government Agency
- Other/Unknown
Required Documents
- Resume
- Cover Letter
- List of References
- Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
- Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
